Make your work interesting
We’re passionate about creating community and making the phrase “work hard, play hard” a reality of every workday.
Our non-negotiables
Respect: Common Desk has always been great at finding commonalities (no pun intended) between people of all kinds and celebrating those shared experiences, but one thing we are committed to growing in is how we celebrate what makes our employees different, too. We strive to respect everyone equally, and we will not tolerate anything less than respectful behavior in our spaces and on our platforms, and we expect the same from our team.
Inclusiveness: Like we said on our About page, we mean it when we say that all types of people are welcome at Common Desk. Whether you’re at one of our coworking spaces, at a company off-site happy hour, or at a Fiction Coffee shop, every person is considered equal by and among our staff, and we will not tolerate any action indicating otherwise. Common Desk is striving to be both a place and a brand that empowers the relationships we build to create space for everyone–no matter their background, age, race, sexual orientation, gender, or job title. We’re committed to making our spaces a stage where all voices can have a chance to grab a mic and be heard.
People of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities are strongly encouraged to apply to work at Common Desk. Common Desk is an equal opportunity employer, and we want our staff to reflect the diversity found in our spaces from top to bottom.
In your application email, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Every single role at Common Desk is integral to the success of this company. We’re really passionate about never getting too big for our britches and not letting one role have domain or prevalence over another simply for the sake of hierarchy or title rank, which is exactly why you’ll see our CEO cleaning bathrooms or launching new spaces on the reg. Every voice at Common Desk has the ability to be heard, and as we continue to grow from a small team to a mid-size company, we’re committed to making sure that even more opportunities for inclusion and idea/thought-sharing exist.
So, what are you waiting for?! Give our positions a look, and if one speaks your language, apply!
Available positions
Do you have a passion for people? Are you a hard worker? Do you enjoy an ever-changing environment, a tight-knit work culture, and being part of a growing team? Check below for our currently available coworking jobs & internships, and if you see one that makes your heart do a little happy dance, apply!
Community Coordinator
Common Desk is in search of a Community Coordinator to support the Common Desk - McKinney team in serving patrons, members, and guests. Coordinators at Common Desk are mission-minded, committed to joining our Community Teams as they make days better by creating thoughtful moments, human connections, and a sense of belonging–for all. They are eager to learn, have a heart for customer service, and are committed to creating standout experiences in all things coworking and coffee. Naturally leaving places better than they found them, our Coordinators have an innate attention to detail that serves them well, as does their ability to work quickly and diligently to assist in resolving facility and member-related issues. They are expected to handle a little bit of everything with a willingness to serve and deliver reliably excellent customer experiences every time.
In the Coordinator role, you will gain first-hand experience in the hospitality industry, as well as an opportunity to immerse yourself in the culture that makes Common Desk great. Experienced, high-performing Coordinators will find themselves growing into Full-Time Community Associate positions.
This Community Coordinator position is a full-time role with an hourly wage ranging from $12.00-$15.00 an hour based on location.
In This Role, You’ll:
- Greet members and guests with a warm and welcoming demeanor.
- Learn to be a barista, providing a stellar coffee-shop experience to our Fiction Coffee (Common Desk-owned coffee brand) patrons.
- Ensure that member and guest experience is consistent with our brand, culture, and standard of excellence.
- Successfully collaborate with the onsite Community Team to ensure operational excellence.
- Anticipate member and guest needs before they arise including brewing coffee, restocking amenities, and cleaning the facility throughout the day.
- Learn the names of members, patrons, and guests to build relationships to facilitate the sense of belonging Common Desk is known for.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
- Receive, process, sort, and organize all mail alongside the Community Team.
- Track, audit, and organize keys collected and distributed.
- Brainstorm and execute new and creative ideas for events, member appreciation, and other fun activities.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Identify and execute opportunities to connect our customers.
Responsibilities:
- Be a magnetic, warm, and friendly impression for Common Desk at all times.
- Quickly and effectively respond to email and phone inquiries for the space, as needed.
- Execute daily tasks and general space upkeep promptly with minimal supervision.
- Work to maintain space cleanliness at all times.
- Create, plan, and host events to help shape the community dynamic alongside the Community Team.
- Efficiently handle the day-to-day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
- Reset conference rooms post-use.
- Ensure that facilities-related supplies and inventory are well stocked in tandem with the onsite Community Team.
- Assist in managing the location’s Facebook page.
- Serve guests coffee, spirits, and snacks with hospitality.
- Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
- Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Team.
Expectations:
- You will be customer-centric and member-focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
- You will clean and service assigned areas in an organized manner according to Common Desk standards.
- You will present well through appearance and dress.
- You will be a highly motivated, self-starting professional with strong verbal and written communication skills
- You will be willing to adjust course when new ideas or objections are brought to your attention.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
- You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
- Clear community cultivation—knowing members’ names, businesses, etc.
- Supporting a member-first culture amongst staff.
- Showing a willingness to learn new skills and assist when needed.
- Being the ultimate team player.
- A functional, clean environment with a focus on operational excellence.
Requirements:
- Adaptability and flexibility.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Coffee training is a plus.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Community Manager
Common Desk is in search of a Community Manager for our Ion location in Houston, Texas. The Community Manager is responsible for the success of their respective location—this includes sales and budget forecasting, occupancy levels, member satisfaction, and the look and feel of the space. They report to and engage with their designated Property Manager regularly, identifying room for growth and goal setting to ensure they meet quarterly occupancy objectives. While their focus is primarily on maximizing sales and revenue, leading their location’s Community team and fostering teamwork is essential. Proactive, flexible, efficient, and task-focused, Community Managers at Common Desk have an uncanny ability to multitask, yet still perform every assignment with immaculate precision, making sure things are completed right and on time.
Additionally, our Community Managers are naturally effective, emotionally intelligent communicators and are intentional about building relationships, the key to our continued success with both members and guests alike. They handle difficult situations in a tactful, but firm manner, using sound judgment in decision making. From conducting tours and crafting proposals for prospective tenants to handling budgets and the like, the Community Manager is a self-disciplined problem-solver who is eager to go the extra mile for the entrepreneurs, business owners, and freelancers investing in the space.
Essential Functions:
- Proficient in accounting and budgeting tools, with the ability to craft projections.
- Responsible for understanding and meeting budget expectations.
- Cultivate and maintain relationships with members, vendors, and landlord partners.
- Resolve property management issues.
- Ensure adherence to Common Desk best practices, as well as building policies and procedures.
Responsibilities:
- Generate leads and conduct tours to work towards maximum occupancy.
- Manage all building operations and communicate with market support, the Senior Community Manager, and VP of Operations, to ensure member satisfaction.
- Foster and maintain personal contact with all members, managing member satisfaction and retention.
- Manage monthly financial performance and conduct monthly billing.
- Solve day-to-day issues to ensure a cohesive community.
- Mindfully manage the location’s budget in tandem with the Senior Community Manager and VP of Operations.
- Create and manage the space’s inventory and supplies list alongside the Facilities Associate, anticipating ordering needs.
- Oversee events created by the Community Associate.
- Managing building KPIs, reporting on ongoing efforts to the Property Manager and Operations team.
- Ensure Community Associates are successfully conducting New Member Orientation, sharing information with members, including but not limited to membership agreement and monthly billing process.
- Manage and maintain relationships with vendors and landlords.
- Illustrate Common Desk’s values of authenticity, consistency, and hospitality, and strive to achieve our mission of enhancing every workday with your building’s Location Staff.
- Engage in the larger community by attending events and networking with local start-ups and different real estate organizations such as NTCAR and BOMA.
- Supervise move-ins and move-outs of members for a quality experience.
Requirements:
- 1-3 years of hotel, retail, or supervisory/management experience preferred.
- Ability to work under pressure and stay on task requiring little supervision.
- Adaptability and flexibility.
- Proven leadership skills.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Strong attention to detail.
- Innovative strategic thinker.
- Computer proficient, must-have capability to quickly adapt and navigate through programs including but not limited to Google Suite.
Perks:
- Paid Time Off
- 75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
- Monthly Mobile Phone Reimbursement of $75
- 50% off at Fiction Coffee
- Optional 401K
Salary Range:
- $40,000-45,000
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Community Coordinator
Common Desk is in search of a Community Coordinator to support a location in our Houston market in serving patrons, members, and guests. Coordinators at Common Desk are mission-minded, committed to joining our Community Teams as they make days better by creating thoughtful moments, human connections, and a sense of belonging–for all. They are eager to learn, have a heart for customer service, and are committed to creating standout experiences in all things coworking and coffee. Naturally leaving places better than they found them, our Coordinators have an innate attention to detail that serves them well, as does their ability to work quickly and diligently to assist in resolving facility and member-related issues. They are expected to handle a little bit of everything with a willingness to serve and deliver reliably excellent customer experiences every time.
In the Coordinator role, you will gain first-hand experience in the hospitality industry, as well as an opportunity to immerse yourself in the culture that makes Common Desk great. Experienced, high-performing Coordinators will find themselves growing into Full-Time Community Associate positions.
The Community Coordinator position can be either part-time or full-time with an hourly wage ranging from $12.00-$15.00 an hour based on experience.
In This Role, You’ll:
- Greet members and guests with a warm and welcoming demeanor.
- Learn to be a barista, providing a stellar coffee-shop experience to our Fiction Coffee (Common Desk-owned coffee brand) patrons.
- Ensure that member and guest experience is consistent with our brand, culture, and standard of excellence.
- Successfully collaborate with the onsite Community Team to ensure operational excellence.
- Anticipate member and guest needs before they arise including brewing coffee, restocking amenities, and cleaning the facility throughout the day.
- Learn the names of members, patrons, and guests to build relationships to facilitate the sense of belonging Common Desk is known for.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
- Receive, process, sort, and organize all mail alongside the Community Team.
- Track, audit, and organize keys collected and distributed.
- Brainstorm and execute new and creative ideas for events, member appreciation, and other fun activities.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Identify and execute opportunities to connect our customers.
Responsibilities:
- Be a magnetic, warm, and friendly impression for Common Desk at all times.
- Quickly and effectively respond to email and phone inquiries for the space, as needed.
- Execute daily tasks and general space upkeep promptly with minimal supervision.
- Work to maintain space cleanliness at all times.
- Create, plan, and host events to help shape the community dynamic alongside the Community Team.
- Efficiently handle the day-to-day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
- Reset conference rooms post-use.
- Ensure that facilities-related supplies and inventory are well stocked in tandem with the onsite Community Team.
- Assist in managing the location’s Facebook page.
- Serve guests coffee, spirits, and snacks with hospitality.
- Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
- Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Team.
Expectations:
- You will be customer-centric and member-focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
- You will clean and service assigned areas in an organized manner according to Common Desk standards.
- You will present well through appearance and dress.
- You will be a highly motivated, self-starting professional with strong verbal and written communication skills
- You will be willing to adjust course when new ideas or objections are brought to your attention.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
- You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
- Clear community cultivation—knowing members’ names, businesses, etc.
- Supporting a member-first culture amongst staff.
- Showing a willingness to learn new skills and assist when needed.
- Being the ultimate team player.
- A functional, clean environment with a focus on operational excellence.
Requirements:
- Adaptability and flexibility.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Coffee training is a plus.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Interior Designer
Common Desk is in search of an Interior Designer for our Design Team. Our Designers are responsible for creating functional, thoughtful, and site-specific designs for a wide variety of Common Desk locations. The Designer role spans multiple functions from space planning and design development packages to furniture procurement and color and materials selection.
The Designer we're looking for will be able to think creatively about the use of space, color, and environment and will draw on other artistic mediums for creative inspiration. They will also be team-oriented and effective communicators with the ability to persuade in communicating a design idea.
Responsibilities:
- Produces CAD space plans, design direction presentations, design development packages, FF&E selections, art and plant direction, and design stories of each location.
- Collaborates with the Head of Design to ensure project design intent follows Common Desk brand standards and best practices and maintains an on-brand project aesthetic appropriate to the market, neighborhood, and program.
- Meets with sales reps and vendors to identify and select products and vendors that meet brand and financial standards.
- Creates mockups of design intent when appropriate.
- Oversees and assists in on-site field verification.
- Assists team in furniture, fixtures, and art installations.
- Works with Community Managers in assessing their spaces and suggesting remodels, furniture arrangements, and staging.
- Completes and presents design intent packages.
Expectations:
- You will collaborate with and report to the Head of Design, ensuring project design intent follows Common Desk brand standards and best practices.
- You will ideate to produce creative, thoughtful approaches to new location design direction and development.
- You will spend an average of 40-45 hours on design per week.
- You will mentor and supervise the Junior Designers and/or Interns.
- You will maintain the overall design vision and adhere to the Design team’s goals.
- You will execute design processes to ensure timely delivery of designs.
- You will identify and select products and vendors that meet brand and financial standards.
- You will ensure Common Desk’s mission and values are lived out each day as the business scales and grows.
- You will foster a workplace that enables all employees to contribute to the company to their fullest potential.
- You will work strategically and make decisions with confidence and tact.
- You will communicate clearly and effectively to upper management and internal departments.
- You will have a passion and commitment to the business.
- You will be a self-starter, dependable, and solutions-focused.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
Success Looks Like:
- Carrying our brand through interior design, build-out, furniture selection, and art and accessories.
- Developing designs that are site-specific, meaning they reflect the neighborhood, market, and program.
- Meeting design deadlines while maintaining quality and brand standards.
- Staying on budget for design development and FF&E budgets.
- Maintaining a strong work ethic and team dynamic with a focus on collaboration, creativity, and innovation.
Requirements:
- Proven working experience in decorating interior spaces (consultations, renovations, space planning, and new constructions).
- Expertise in layout, color, lighting, materials selection, furniture procurement, and installations.
- Proficient in AutoCAD, Illustrator, or other design programs.
- Excellent, visually compelling portfolio of previous work.
- Creative talent, imagination, and eye for design.
- Communication and presentation skills.
- Project management skills.
- BS degree in Interior Design or similar.
Perks:
- Paid Time Off
- 75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
- Monthly Mobile Phone Reimbursement of $75
- 50% off at Fiction Coffee
- Optional 401K Enrollment
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Community Manager
Common Desk is in search of a Community Manager for our new Raleigh location opening January '21 in Raleigh, North Carolina. The Community Manager is responsible for the success of their respective location—this includes sales and budget forecasting, occupancy levels, member satisfaction, and the look and feel of the space. They report to and engage with their designated Property Manager regularly, identifying room for growth and goal setting to ensure they meet quarterly occupancy objectives. While their focus is primarily on maximizing sales and revenue, leading their location’s Community team and fostering teamwork is essential. Proactive, flexible, efficient, and task-focused, Community Managers at Common Desk have an uncanny ability to multitask, yet still perform every assignment with immaculate precision, making sure things are completed right and on time.
Additionally, our Community Managers are naturally effective, emotionally intelligent communicators and are intentional about building relationships, the key to our continued success with both members and guests alike. They handle difficult situations in a tactful, but firm manner, using sound judgment in decision making. From conducting tours and crafting proposals for prospective tenants to handling budgets and the like, the Community Manager is a self-disciplined problem-solver who is eager to go the extra mile for the entrepreneurs, business owners, and freelancers investing in the space.
Essential Functions:
- Proficient in accounting and budgeting tools, with the ability to craft projections.
- Responsible for understanding and meeting budget expectations.
- Cultivate and maintain relationships with members, vendors, and landlord partners.
- Resolve property management issues.
- Ensure adherence to Common Desk best practices, as well as building policies and procedures.
Responsibilities:
- Generate leads and conduct tours to work towards maximum occupancy.
- Manage all building operations and communicate with market support, the Senior Community Manager, and VP of Operations, to ensure member satisfaction.
- Foster and maintain personal contact with all members, managing member satisfaction and retention.
- Manage monthly financial performance and conduct monthly billing.
- Solve day-to-day issues to ensure a cohesive community.
- Mindfully manage the location’s budget in tandem with the Senior Community Manager and VP of Operations.
- Create and manage the space’s inventory and supplies list alongside the Facilities Associate, anticipating ordering needs.
- Oversee events created by the Community Associate.
- Managing building KPIs, reporting on ongoing efforts to the Property Manager and Operations team.
- Ensure Community Associates are successfully conducting New Member Orientation, sharing information with members, including but not limited to membership agreement and monthly billing process.
- Manage and maintain relationships with vendors and landlords.
- Illustrate Common Desk’s values of authenticity, consistency, and hospitality, and strive to achieve our mission of enhancing every workday with your building’s Location Staff.
- Engage in the larger community by attending events and networking with local start-ups and different real estate organizations such as NTCAR and BOMA.
- Supervise move-ins and move-outs of members for a quality experience.
Requirements:
- 1-3 years of hotel, retail, or supervisory/management experience preferred.
- Ability to work under pressure and stay on task requiring little supervision.
- Adaptability and flexibility.
- Proven leadership skills.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Strong attention to detail.
- Innovative strategic thinker.
- Computer proficient, must-have capability to quickly adapt and navigate through programs including but not limited to Google Suite.
Perks:
- Paid Time Off
- 75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
- Monthly Mobile Phone Reimbursement of $75
- 50% off at Fiction Coffee
- Optional 401K
Salary Range:
- $40,000-45,000
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Community Coordinator
Common Desk is in search of a Community Coordinator to support the Common Desk - 6th & Congress team in serving patrons, members, and guests. Coordinators at Common Desk are mission-minded, committed to joining our Community Teams as they make days better by creating thoughtful moments, human connections, and a sense of belonging–for all. They are eager to learn, have a heart for customer service, and are committed to creating standout experiences in all things coworking and coffee. Naturally leaving places better than they found them, our Coordinators have an innate attention to detail that serves them well, as does their ability to work quickly and diligently to assist in resolving facility and member-related issues. They are expected to handle a little bit of everything with a willingness to serve and deliver reliably excellent customer experiences every time.
In the Coordinator role, you will gain first-hand experience in the hospitality industry, as well as an opportunity to immerse yourself in the culture that makes Common Desk great. Experienced, high-performing Coordinators will find themselves growing into Full-Time Community Associate positions.
The Community Coordinator position is a full-time role with an hourly wage ranging from $12.00-$15.00 an hour based on location.
In This Role, You’ll:
- Greet members and guests with a warm and welcoming demeanor.
- Learn to be a barista, providing a stellar coffee-shop experience to our Fiction Coffee (Common Desk-owned coffee brand) patrons.
- Ensure that member and guest experience is consistent with our brand, culture, and standard of excellence.
- Successfully collaborate with the onsite Community Team to ensure operational excellence.
- Anticipate member and guest needs before they arise including brewing coffee, restocking amenities, and cleaning the facility throughout the day.
- Learn the names of members, patrons, and guests to build relationships to facilitate the sense of belonging Common Desk is known for.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
- Receive, process, sort, and organize all mail alongside the Community Team.
- Track, audit, and organize keys collected and distributed.
- Brainstorm and execute new and creative ideas for events, member appreciation, and other fun activities.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Identify and execute opportunities to connect our customers.
Responsibilities:
- Be a magnetic, warm, and friendly impression for Common Desk at all times.
- Quickly and effectively respond to email and phone inquiries for the space, as needed.
- Execute daily tasks and general space upkeep promptly with minimal supervision.
- Work to maintain space cleanliness at all times.
- Create, plan, and host events to help shape the community dynamic alongside the Community Team.
- Efficiently handle the day-to-day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
- Reset conference rooms post-use.
- Ensure that facilities-related supplies and inventory are well stocked in tandem with the onsite Community Team.
- Assist in managing the location’s Facebook page.
- Serve guests coffee, spirits, and snacks with hospitality.
- Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
- Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Team.
Expectations:
- You will be customer-centric and member-focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
- You will clean and service assigned areas in an organized manner according to Common Desk standards.
- You will present well through appearance and dress.
- You will be a highly motivated, self-starting professional with strong verbal and written communication skills
- You will be willing to adjust course when new ideas or objections are brought to your attention.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
- You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
- Clear community cultivation—knowing members’ names, businesses, etc.
- Supporting a member-first culture amongst staff.
- Showing a willingness to learn new skills and assist when needed.
- Being the ultimate team player.
- A functional, clean environment with a focus on operational excellence.
Requirements:
- Adaptability and flexibility.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Coffee training is a plus.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Community Coordinator
Common Desk is in search of a Community Coordinator to support the Common Desk - Hall Park team in serving patrons, members, and guests. Coordinators at Common Desk are mission-minded, committed to joining our Community Teams as they make days better by creating thoughtful moments, human connections, and a sense of belonging–for all. They are eager to learn, have a heart for customer service, and are committed to creating standout experiences in all things coworking and coffee. Naturally leaving places better than they found them, our Coordinators have an innate attention to detail that serves them well, as does their ability to work quickly and diligently to assist in resolving facility and member-related issues. They are expected to handle a little bit of everything with a willingness to serve and deliver reliably excellent customer experiences every time.
In the Coordinator role, you will gain first-hand experience in the hospitality industry, as well as an opportunity to immerse yourself in the culture that makes Common Desk great. Experienced, high-performing Coordinators will find themselves growing into Full-Time Community Associate positions.
This Community Coordinator position is a full-time role with an hourly wage ranging from $12.00-$15.00 an hour based on location.
In This Role, You’ll:
- Greet members and guests with a warm and welcoming demeanor.
- Learn to be a barista, providing a stellar coffee-shop experience to our Fiction Coffee (Common Desk-owned coffee brand) patrons.
- Ensure that member and guest experience is consistent with our brand, culture, and standard of excellence.
- Successfully collaborate with the onsite Community Team to ensure operational excellence.
- Anticipate member and guest needs before they arise including brewing coffee, restocking amenities, and cleaning the facility throughout the day.
- Learn the names of members, patrons, and guests to build relationships to facilitate the sense of belonging Common Desk is known for.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
- Receive, process, sort, and organize all mail alongside the Community Team.
- Track, audit, and organize keys collected and distributed.
- Brainstorm and execute new and creative ideas for events, member appreciation, and other fun activities.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Identify and execute opportunities to connect our customers.
Responsibilities:
- Be a magnetic, warm, and friendly impression for Common Desk at all times.
- Quickly and effectively respond to email and phone inquiries for the space, as needed.
- Execute daily tasks and general space upkeep promptly with minimal supervision.
- Work to maintain space cleanliness at all times.
- Create, plan, and host events to help shape the community dynamic alongside the Community Team.
- Efficiently handle the day-to-day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
- Reset conference rooms post-use.
- Ensure that facilities-related supplies and inventory are well stocked in tandem with the onsite Community Team.
- Assist in managing the location’s Facebook page.
- Serve guests coffee, spirits, and snacks with hospitality.
- Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
- Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Team.
Expectations:
- You will be customer-centric and member-focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
- You will clean and service assigned areas in an organized manner according to Common Desk standards.
- You will present well through appearance and dress.
- You will be a highly motivated, self-starting professional with strong verbal and written communication skills
- You will be willing to adjust course when new ideas or objections are brought to your attention.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
- You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
- Clear community cultivation—knowing members’ names, businesses, etc.
- Supporting a member-first culture amongst staff.
- Showing a willingness to learn new skills and assist when needed.
- Being the ultimate team player.
- A functional, clean environment with a focus on operational excellence.
Requirements:
- Adaptability and flexibility.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Coffee training is a plus.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Community Coordinator
Common Desk is in search of a Community Coordinator to support the Common Desk - Wilmington team in serving patrons, members, and guests. Coordinators at Common Desk are mission-minded, committed to joining our Community Teams as they make days better by creating thoughtful moments, human connections, and a sense of belonging–for all. They are eager to learn, have a heart for customer service, and are committed to creating standout experiences in all things coworking and coffee. Naturally leaving places better than they found them, our Coordinators have an innate attention to detail that serves them well, as does their ability to work quickly and diligently to assist in resolving facility and member-related issues. They are expected to handle a little bit of everything with a willingness to serve and deliver reliably excellent customer experiences every time.
In the Coordinator role, you will gain first-hand experience in the hospitality industry, as well as an opportunity to immerse yourself in the culture that makes Common Desk great. Experienced, high-performing Coordinators will find themselves growing into Full-Time Community Associate positions.
The Community Coordinator position is a full-time role with an hourly wage ranging from $12.00-$15.00 an hour based on location.
In This Role, You’ll:
- Greet members and guests with a warm and welcoming demeanor.
- Learn to be a barista, providing a stellar coffee-shop experience to our Fiction Coffee (Common Desk-owned coffee brand) patrons.
- Ensure that member and guest experience is consistent with our brand, culture, and standard of excellence.
- Successfully collaborate with the onsite Community Team to ensure operational excellence.
- Anticipate member and guest needs before they arise including brewing coffee, restocking amenities, and cleaning the facility throughout the day.
- Learn the names of members, patrons, and guests to build relationships to facilitate the sense of belonging Common Desk is known for.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
- Receive, process, sort, and organize all mail alongside the Community Team.
- Track, audit, and organize keys collected and distributed.
- Brainstorm and execute new and creative ideas for events, member appreciation, and other fun activities.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Identify and execute opportunities to connect our customers.
Responsibilities:
- Be a magnetic, warm, and friendly impression for Common Desk at all times.
- Quickly and effectively respond to email and phone inquiries for the space, as needed.
- Execute daily tasks and general space upkeep promptly with minimal supervision.
- Work to maintain space cleanliness at all times.
- Create, plan, and host events to help shape the community dynamic alongside the Community Team.
- Efficiently handle the day-to-day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
- Reset conference rooms post-use.
- Ensure that facilities-related supplies and inventory are well stocked in tandem with the onsite Community Team.
- Assist in managing the location’s Facebook page.
- Serve guests coffee, spirits, and snacks with hospitality.
- Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
- Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Team.
Expectations:
- You will be customer-centric and member-focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
- You will clean and service assigned areas in an organized manner according to Common Desk standards.
- You will present well through appearance and dress.
- You will be a highly motivated, self-starting professional with strong verbal and written communication skills
- You will be willing to adjust course when new ideas or objections are brought to your attention.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
- You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
- Clear community cultivation—knowing members’ names, businesses, etc.
- Supporting a member-first culture amongst staff.
- Showing a willingness to learn new skills and assist when needed.
- Being the ultimate team player.
- A functional, clean environment with a focus on operational excellence.
Requirements:
- Adaptability and flexibility.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Coffee training is a plus.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Don't see what you're looking for?
We’re growing fast, and we’re always looking to add more great people, positions, and departments to the mix. If you don’t see the job you’re looking for, or if you think you’d be a great candidate for a job that may or may not exist yet, let us know!