Careers
We’re passionate about creating community and making the phrase “work hard, play hard” a reality of every workday.
Our non-negotiables
Respect: Common Desk has always been great at finding commonalities (no pun intended) between people of all kinds and celebrating those shared experiences, but one thing we are committed to growing in is how we celebrate what makes our employees different, too. We strive to respect everyone equally, and we will not tolerate anything less than respectful behavior in our spaces and on our platforms, and we expect the same from our team.
Inclusiveness: Like we said on our About page, we mean it when we say that all types of people are welcome at Common Desk. Whether you’re at one of our coworking spaces, at a company off-site happy hour, or at a Fiction Coffee shop, every person is considered equal by and among our staff, and we will not tolerate any action indicating otherwise. Common Desk is striving to be both a place and a brand that empowers the relationships we build to create space for everyone–no matter their background, age, race, sexual orientation, gender, or job title. We’re committed to making our spaces a stage where all voices can have a chance to grab a mic and be heard.
People of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities are strongly encouraged to apply to work at Common Desk. Common Desk is an equal opportunity employer, and we want our staff to reflect the diversity found in our spaces from top to bottom.
In your application email, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Every single role at Common Desk is integral to the success of this company. We’re really passionate about never getting too big for our britches and not letting one role have domain or prevalence over another simply for the sake of hierarchy or title rank, which is exactly why you’ll see our CEO cleaning bathrooms or launching new spaces on the reg. Every voice at Common Desk has the ability to be heard, and as we continue to grow from a small team to a mid-size company, we’re committed to making sure that even more opportunities for inclusion and idea/thought-sharing exist.
So, what are you waiting for?! Give our positions a look, and if one speaks your language, apply!
Available positions
Do you have a passion for people? Are you a hard worker? Do you enjoy an ever-changing environment, a tight-knit work culture, and being part of a growing team? Check below for our currently available coworking jobs & internships, and if you see one that makes your heart do a little happy dance, apply!
Community Coordinator
Common Desk is in search of a Community Coordinator to support our Littlefield location in our Austin market in serving patrons, members, and guests. Coordinators at Common Desk are mission-minded, committed to joining our Community Teams as they make days better by creating thoughtful moments, human connections, and a sense of belonging–for all. They are eager to learn, have a heart for customer service, and are committed to creating standout experiences in all things coworking and coffee. Naturally leaving places better than they found them, our Coordinators have an innate attention to detail that serves them well, as does their ability to work quickly and diligently to assist in resolving facility and member-related issues. They are expected to handle a little bit of everything with a willingness to serve and deliver reliably excellent customer experiences every time.
In the Coordinator role, you will gain first-hand experience in the hospitality industry, as well as an opportunity to immerse yourself in the culture that makes Common Desk great. Experienced, high-performing Coordinators will find themselves growing into Full-Time Community Associate positions.
The Community Coordinator position is full-time with an hourly wage of $15- $17.
In This Role, You’ll:
- Greet members and guests with a warm and welcoming demeanor.
- Learn to be a barista, providing a stellar coffee-shop experience to our Fiction Coffee (Common Desk-owned coffee brand) patrons.
- Ensure that member and guest experience is consistent with our brand, culture, and standard of excellence.
- Successfully collaborate with the onsite Community Team to ensure operational excellence.
- Anticipate member and guest needs before they arise including brewing coffee, restocking amenities, and cleaning the facility throughout the day.
- Learn the names of members, patrons, and guests to build relationships to facilitate the sense of belonging Common Desk is known for.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
- Receive, process, sort, and organize all mail alongside the Community Team.
- Track, audit, and organize keys collected and distributed.
- Brainstorm and execute new and creative ideas for events, member appreciation, and other fun activities.
- Consistently celebrate members’ successes and milestones through gifts and notes.
- Identify and execute opportunities to connect our customers.
Responsibilities:
- Be a magnetic, warm, and friendly impression for Common Desk at all times.
- Quickly and effectively respond to email and phone inquiries for the space, as needed.
- Execute daily tasks and general space upkeep promptly with minimal supervision.
- Work to maintain space cleanliness at all times.
- Create, plan, and host events to help shape the community dynamic alongside the Community Team.
- Efficiently handle the day-to-day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
- Reset conference rooms post-use.
- Ensure that facilities-related supplies and inventory are well stocked in tandem with the onsite Community Team.
- Assist in managing the location’s Facebook page.
- Serve guests coffee, spirits, and snacks with hospitality.
- Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
- Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Team.
Expectations:
- You will be customer-centric and member-focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
- You will clean and service assigned areas in an organized manner according to Common Desk standards.
- You will present well through appearance and dress.
- You will be a highly motivated, self-starting professional with strong verbal and written communication skills
- You will be willing to adjust course when new ideas or objections are brought to your attention.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
- You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.
Success Looks Like:
- Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
- Clear community cultivation—knowing members’ names, businesses, etc.
- Supporting a member-first culture amongst staff.
- Showing a willingness to learn new skills and assist when needed.
- Being the ultimate team player.
- A functional, clean environment with a focus on operational excellence.
Requirements:
- Adaptability and flexibility.
- Excellent written and verbal communicator.
- Track record of relationship building with confidence in networking.
- Coffee training is a plus.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Barista at Fiction Coffee in Raleigh
We are searching for engaging, courteous people who are passionate about coffee preparation and education. The Baristas at Fiction Coffee will greet customers, answer their questions, take orders and accept payments, prepare and serve food and drinks, and help our customers escape reality for a little while.
Fiction Coffee exists to strip down the pretentiousness of coffee and give everyone, no matter their level of coffee understanding or experience, the best quality product that we can give. We empower, encourage, and train our baristas to further their passions and goals, both at work and apart from work. We follow specialty coffee and third-wave coffee standards to make every visit to our shop an exceptional one. We spend every day striving to be the most welcoming coffee shop—a place where anyone can hang out, study, or have a meeting and not feel bad for coming in and getting just one drip coffee. We live for inspiring and educating those who want to learn more about coffee, and we create unique experiences to help them do just that.
Responsibilities:
- Be a welcoming, warm first impression for Fiction Coffee.
- Use organization to maintain order in space’s day-to-day operations.
- Provide Fiction Coffee-quality beverages for all customers.
- Maintain a calm, collected demeanor during periods of high volume or unusual events to keep space operating to brand standards.
- Anticipate customer and space needs by constantly evaluating the environment and customers for cues.
- Engage guests and members in conversation when hanging around the coffee bar area.
- Contribute to a positive team environment.
- Deliver unparalleled customer service to all customers by acting with a customer-comes-first attitude.
- Follow related policies and procedures, including those for cash and card handling, plus safety and security, to maintain order during shifts.
- Be timely at all times, notifying Manager and/or other staff members if you’re running behind.
- Requesting time off is on a first-come, first-serve basis—generally, 2 weeks ahead of time, but we are fairly flexible.
Expectations:
- You will be a self-starter and a curious, thoughtful communicator who leads with a customer-first mentality.
- You will operate with ownership and have strong attention to detail.
- You will be flexible and open to new and innovative solutions.
- You will adhere to the rules, guidelines, and best practices for the community to optimize the customer experience.
- You will tie everything you do back to our brand mission and vision.
- You will attack any task, big or small, with a sense of urgency.
- You will communicate clearly and effectively to upper management and internal departments.
- You will be willing to adjust the course when presented with appropriate new ideas or objectives.
- You will maintain company standards and expectations.
- You will work strategically and make decisions with confidence and tact.
- You will have a passion and commitment to the business.
- You will operate with understanding, active listening, patience, empathy, and kindness to customers, members, and Common Desk Staff alike.
- You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
Competencies:
- Decision Quality: Making good and timely decisions that keep the organization moving forward. Good decisions are based upon a mixture of analysis, wisdom, experience, and judgment.
- Product Acumen: Interpreting and applying an understanding of key foundational food and beverage skills to make a well-executed product and train others on it.
- Action-Oriented: Quickly and decisively takes action in fast-changing, unpredictable situations. Identifies and seizes new opportunities.
- Customer Focus: Delivering strong customer relationships and delivering customer-centric solutions. Those who please customers will win the most. Winning organizations are always customer-oriented and responsive.
- Nimble Learning: Active learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Solving problems we’ve never come across. Trying solutions we have never tried before. Analyzing problems in new contexts and in new ways.
Did we just become best friends?
To apply, email your resume and cover letter to careers@thecommondesk.com
Don't see what you're looking for?
We’re growing fast, and we’re always looking to add more great people, positions, and departments to the mix. If you don’t see the job you’re looking for, or if you think you’d be a great candidate for a job that may or may not exist yet, let us know!