Make your work interesting

We’re passionate about creating community and making the phrase “work hard, play hard” a reality of every workday.

Our non-negotiables

Respect: Common Desk has always been great at finding commonalities (no pun intended) between people of all kinds and celebrating those shared experiences, but one thing we are committed to growing in is how we celebrate what makes our employees different, too. We strive to respect everyone equally, and we will not tolerate anything less than respectful behavior in our spaces and on our platforms, and we expect the same from our team.

Inclusiveness: Like we said on our About page, we mean it when we say that all types of people are welcome at Common Desk. Whether you’re at one of our coworking spaces, at a company off-site happy hour, or at a Fiction Coffee shop, every person is considered equal by and among our staff, and we will not tolerate any action indicating otherwise. Common Desk is striving to be both a place and a brand that empowers the relationships we build to create space for everyone–no matter their background, age, race, sexual orientation, gender, or job title. We’re committed to making our spaces a stage where all voices can have a chance to grab a mic and be heard.

People of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities are strongly encouraged to apply to work at Common Desk. Common Desk is an equal opportunity employer, and we want our staff to reflect the diversity found in our spaces from top to bottom.

In your application email, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Every single role at Common Desk is integral to the success of this company. We’re really passionate about never getting too big for our britches and not letting one role have domain or prevalence over another simply for the sake of hierarchy or title rank, which is exactly why you’ll see our CEO cleaning bathrooms or launching new spaces on the reg. Every voice at Common Desk has the ability to be heard, and as we continue to grow from a small team to a mid-size company, we’re committed to making sure that even more opportunities for inclusion and idea/thought-sharing exist.

So, what are you waiting for?! Give our positions a look, and if one speaks your language, apply!

Available positions

Do you have a passion for people? Are you a hard worker? Do you enjoy an ever-changing environment, a tight-knit work culture, and being part of a growing team? Check below for our currently available coworking jobs & internships, and if you see one that makes your heart do a little happy dance, apply!

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Community Manager

Community · Wilmington

09/21/2020

Common Desk is in search of a Community Manager for our soon-to-open Wilmington, North Carolina location. The Community Manager is responsible for the success of their respective location—this includes sales and budget forecasting, occupancy levels, member satisfaction, and the look and feel of the space. They report to and engage with their designated Property Manager regularly, identifying room for growth and goal setting to ensure they meet quarterly occupancy objectives. While their focus is primarily on maximizing sales and revenue, leading their location’s Hospitality and Facilities Associates and fostering teamwork is essential. Proactive, flexible, efficient, and task-focused, Community Managers at Common Desk have an uncanny ability to multitask, yet still perform every assignment with immaculate precision, making sure things are completed right and on time.

Additionally, our Community Managers are naturally effective, emotionally intelligent communicators and are intentional about building relationships, the key to our continued success with both members and guests alike. They handle difficult situations in a tactful, but firm manner, using sound judgement in decision making. From conducting tours and crafting proposals for prospective tenants to handling budgets and the like, the Community Manager is a self-disciplined problem-solver who is eager to go the extra mile for the entrepreneurs, business owners, and freelancers investing in the space.

Essential Functions:

Proficient in accounting and budgeting tools, with the ability to craft projections.
Responsible for understanding and meeting budget expectations.
Cultivate and maintain relationships with members, vendors and landlord partners.
Resolve property management issues.
Ensure adherence to Common Desk best practices, as well as building policies and procedures.

Responsibilities:

Generate leads and conduct tours to work towards maximum occupancy.
Manage all building operations and communicate with market support, the Property Manager and VP of Operations, to ensure member satisfaction.
Foster and maintain personal contact with all members, managing member satisfaction and retention.
Manage monthly financial performance and conduct monthly billing.
Solve day-to-day issues to ensure a cohesive community.
Mindfully manage the location’s budget in tandem with the Property Manager and VP of Operations.
Create and manage the space’s inventory and supplies list alongside the Facilities Associate, anticipating ordering needs.
Oversee events created by the Hospitality Associate.
Managing building KPIs, reporting on ongoing efforts to the Property Manager and Operations team.
Ensure Hospitality Associates are successfully conducting New Member Orientation, sharing information with members, including but not limited to membership agreement and monthly billing process.
Manage and maintain relationships with vendors and landlords.
Illustrate Common Desk’s values of authenticity, consistency, and hospitality, and strive to achieve our mission of enhancing every workday with your building’s Location Staff.
Engage in the larger community by attending events and networking with local start-ups and different real estate organizations such as NTCAR and BOMA.
Supervise move-ins and move-outs of members for a quality experience.

Requirements:

1-3 years of hotel, retail, or supervisory/management experience preferred.
Ability to work under pressure and stay on task requiring little supervision.
Adaptability and flexibility.
Proven leadership skills.
Excellent written and verbal communicator.
Track record of relationship building with confidence in networking.
Strong attention to detail.
Innovative strategic thinker.
Computer proficient, must have capability to quickly adapt and navigate through programs including but not limited to Google Suite.

Perks:

Paid Time Off
Half Day Fridays
75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
Monthly Mobile Phone Reimbursement of $75
50% off at Fiction Coffee
Optional 401K

Did we just become best friends?

To apply, email your resume and cover letter to careers@thecommondesk.com

Property Manager

Community · Dallas

09/21/2020

Common Desk is looking for a Property Manager for locations in our Dallas market. The Property Manager is responsible for the success of their location, as well as managing a select block of other Common Desk locations in their respective market. They will work directly with the Vice President of Operations to identify room for growth and goal setting with their block to ensure all locations under their care meet quarterly occupancy objectives. Property Managers are natural leaders and model legendary hospitality for their peers. Additionally, they are known for their work ethic, namely their uncanny ability to multitask, yet still perform every assignment with immaculate precision. Proactive, flexible, efficient, and task-focused, Property Managers are comfortable leading their peers and providing support to the Community Managers in their care, yet also have the ability to remain fully engaged in the operations of their building.

Our Property Managers are naturally effective, emotionally intelligent communicators who are intentional about building relationships, the key to our success. They handle difficult situations in a tactful, but firm manner, using sound judgement in decision making and can counsel others to do the same. From conducting tours and creating quarterly projections to handling budgets and the like, the Property Manager is a self-disciplined problem-solver who models what it looks like to beat expectations and get the job done.

Essential Functions:

Successfully lead a block of Community Managers, ensuring those building meet expectations.
Proficient in accounting and budgeting tools, with the ability to craft projections.
Responsible for understanding and meeting budget expectations.
Cultivate and maintain relationships with members and vendors.
Resolve property management issues.
Ensure adherence to Common Desk best practices, as well as building policies and procedures.

Responsibilities:

Oversee and manage multiple buildings within the market and lead the Community Managers of those buildings to achieve the following:
- Creation of a collaborative environment amongst members through events and hospitality.
- Meet projected occupancy by achieving sales goals and managing churn.
- Ensure buildings are fully operational and processes are running smoothly, answering questions from the Community Management team in a timely, professional manner.
- Maintaining company standards and expectations.
- Managing buildings’ Key Performance Indicators.
Assist Community Managers as the liaison between the VP of Operations and other departments.
Generate leads alongside the Marketing and Sales teams and conduct tours to work towards maximum occupancy.
Ability to identify, scale, and communicate best practices.
Act as an additional resource to Community Managers, providing an extra layer of mentorship and assistance alongside the VP of Operations.
Responsible for monthly reports of building as it relates to team performance, building health, revenue, and expenses for all locations on your team.
Solve day-to-day issues to ensure a cohesive community.
Review daily reports and work with the team to finalize weekly and monthly reports that outline community and sales progress.
Conduct monthly billing through Office RnD in tandem with the Accounting team.
Mindfully manage the location’s budget in tandem with VP of Operations.
Manage member satisfaction and retention.
Create and manage the space’s inventory and supplies list alongside the building’s Facilities Associate, anticipating ordering needs.
Oversee events created by the space’s Hospitality Associate.
Supervise move-ins and move-outs of tenants for a quality experience.
Manage and maintain relationships with vendors and landlords.
Illustrate Common Desk’s values of authenticity, consistency, and hospitality, and strive to achieve our mission of enhancing every workday with your building’s Location Staff.
Engage in the larger community of the market by attending events and networking with local start-ups and different real estate organizations such as NTCAR and BOMA, being a brand ambassador for Common Desk.

Requirements:

3-5 years of hotel, retail, or supervisory/management experience preferred.
Ability to work under pressure and stay on task requiring little supervision.
Adaptability and flexibility.
Proven leadership skills.
Excellent written and verbal communicator.
Track record of relationship building with confidence in networking.
Strong attention to detail.
Innovative strategic thinker.
Computer proficient, must have capability to quickly adapt and navigate through programs including but not limited to Google Suite.

Perks:

Paid Time Off
Half Day Fridays
75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
Monthly Mobile Phone Reimbursement of $75
50% off at Fiction Coffee
Optional 401K Enrollment

Did we just become best friends?

To apply, email your resume and cover letter to careers@thecommondesk.com

Construction Manager

Construction · Dallas | HQ

09/21/2020

Common Desk seeks a Construction Manager with at least five years of experience in commercial construction who will aid in the creation of all types of Common Desk locations including vibrant coworking environments, collaborative spaces, and special projects ranging from coffee shops to fitness studios. Our rapid project schedule requires organization, a “can do attitude”, and the ability to work well with the internal Common Desk team as well as vendors, contractors, and landlords. Periodic travel will be required.

Responsibilities:

Collaborate with CD design team, architects, contractors, and owners to ensure on-budget projects and solutions while also maintaining design intent and brand standards.
Identify, meet with, and select products, sales reps, vendors, and contractors that meet brand, design, functional, and financial standards.
Attend weekly OAC meetings on project sites.
Assist in bidding, permitting, and construction phases with the appropriate teams whether they are internal Common Desk employees, outside vendors and contractors, ownership, or city officials.
Manage construction/project budgets and deadlines.
Review and manage bids and proposals from contractors and practice value engineering when appropriate.
Collaborate with design team to create mockups and sketches of construction details, sections, and elevations.
Assist in on-site field verifications.
Work closely with the Launch team to ensure on time and smooth project openings.
Assist team in furniture, fixtures, and art installations.
Review and approve shop drawings and submittals for construction.
Coordinate exterior signage applications with vendors, landlords, design team, and city officials.
Travel to local and out of state project locations.

Qualifications:

Undergraduate degree in Construction, Architecture, Engineering, or Interior Design.
Experience at an architecture firm or a general contractor.
Practical experience in commercial build out.
Reliable, focused, and detail-oriented.
Self-directed with a high level of initiative and a 'can do' attitude.
Highly resourceful problem solver and quick learner.
Ability to work both independently and cooperatively in a fast-paced environment.
Impeccable and concise communication and presentation skills, verbal and written.
Strong time management skills and experience managing multiple projects simultaneously.
High level of comfort working with project schedules (timelines, quantities, prices, SKUs, etc).
Proficient in the following programs: MS Office, Adobe Creative Suite and AutoCad
Ability to sketch and visually communicate design solutions.
Knowledge of construction systems, interior detailing, MEPs, structural systems, construction materials, and commercial building codes.

Perks:

Paid Time Off
Half Day Fridays
75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
Monthly Mobile Phone Reimbursement of $75
50% off at Fiction Coffee
Optional 401K Enrollment

Did we just become best friends?

To apply, email your resume and cover letter to careers@thecommondesk.com

Director of Marketing

Corporate · Dallas | HQ

09/21/2020

Common Desk is in search of a Director of Marketing. For us, this is a key leadership position, responsible for directing and coordinating all digital and traditional marketing for the company, including tour-generating activities for all of our coworking locations across the southeast. The Director of Marketing is tasked with overseeing the development and implementation of marketing strategies, and with guiding the team that executes them. Similarly, they identify short-term and long-term scheduling, budget, and resource needs, including the development and management of an annual marketing budget, profit/loss projections, expenditure spending, and other financial considerations.

Our Director of Marketing understands the unique value in our offering and can execute communication to our target audience on time and on budget. Success in this role looks like developing strategic marketing plans based on company goals that will drive additional tour traffic, improve occupancy, and introduce the Common Desk brand to more people, companies, and enterprise accounts in the markets we’re in.

Responsibilities:

Create the annual marketing plan, budget, and resources necessary to achieve system goals and growth.
Use insights to drive action.
Develop innovative marketing programs to drive results including managing advertising efforts to maximize lead volumes across all communities using both digital and traditional media channels.
Provide market and competitor analysis.
Create a marketing reporting function that can track, measure, and analyze performance.
Provide input and support to the company’s leadership in the development of joint ventures, affiliations, and partnership arrangements.
Support the design, development, and implementation of products and service lines.
Lead, mentor, and build a Marketing team that’s capable of carrying out the necessary marketing strategies and tactics.
Reports on marketing endeavors to CEO and Landlord partners.
Manage and coordinate all marketing communications including press releases and crisis communications to support company objectives.

Success Looks Like:

Generating well-targeted and high-converting leads to all Common Desk buildings and businesses, keeping in mind Key Performance Indicators, such as Cost Per Lead, Member Lifetime Value, Inbound Marketing ROI, Organic Traffic, and Traffic-to-Lead Ratio.
Increased web traffic, tour traffic, brand awareness, and SEO optimization.
Managing marketing budgets to ensure all marketing dollars are being used appropriately and efficiently.
Handling ambiguity and tough decision-making with tact, shifting priorities when needed.
Being a consistent, inspiring people leader.

Requirements:

7+ years experience in marketing
5+ years management experience and leading teams
Multi-unit hospitality / coworking experience preferred
Lead generation
Strategic brand and marketing planning based on consumer insight and actual sales performance
Data analysis
Bachelor’s Degree in business management, Marketing, or related field preferred; extensive relevant work experience may be considered in lieu of degree

Perks:

Unlimited Paid Time Off
Half Day Fridays
75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
Monthly Mobile Phone Reimbursement of $75
50% off at Fiction Coffee
Optional 401K

Did we just become best friends?

To apply, email your resume and cover letter to careers@thecommondesk.com

Community Associate

Community · Houston

09/21/2020

Common Desk is looking for a hardworking, task-oriented Community Associate with a can-do attitude for a soon-to-open location in Houston. Community Associates at Common Desk are the first face members and guests see when entering the location, meaning they set the tone for the Common Desk experience. They are customer-focused, enthusiastic, and supremely organized, recognized as the go-to person for their members when a question arises. They report to their location each day to support the Community Team in driving membership satisfaction, growth, and operational excellence. Space operations at the location level are tackled using a lattice approach, meaning Community Associates, Community Managers, and Community Interns are each doing a little bit of everything to ensure that no stone at the space is left unturned.

The Community Associate role reports to the Community Manager, who will delegate tasks to maximize member satisfaction and ensure complete order for the Common Desk location. Community Associates exude confidence and warmth, have an optimistic, friendly energy, and tackle repetitive tasks with a can-do attitude. These are the employees who put members first in every way, ensuring that they have a tidy, organized space to work in. Naturally leaving places better than they found them, Community Associates have an innate attention to detail that serves them well in this role, as does the ability to work quickly and diligently to resolve facility and member-related issues.

In This Role, You’ll:

Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at the Hospitality Bar.
Greet members and guests with a warm and welcoming demeanor.
Assist the Community Manager in filling out a monthly Snapshot Report.
Conduct tours and assist the Community Manager with sales and proposals.
Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of belonging Common Desk is known for.
Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.

Consistently celebrate members’ successes and milestones through gifts and notes.
Receive, process, sort, and organize all mail.
Keep the mailroom organized and clean.
Track, audit, and organize keys collected and distributed.
Manage keycard stock and request new inventory as needed.
Collect keys and keycards upon move-out.
Review location and how to use each piece of Emergency Equipment.

Responsibilities:

Be a warm and friendly impression for Common Desk.
Manage the flow of guests and members in and out of the space.
Execute daily tasks and general space upkeep in a timely manner with minimal supervision.
Quickly and effectively respond to email and phone inquiries for the space, as needed.
Create, plan, and host events to help shape the community dynamic, reporting them to the Marketing Team in a timely manner
Manage the events portion of the budget in tandem with the Community Manager, keeping in mind cost when purchasing items for said events.
Efficiently handle the day to day responsibilities of the space, such as sorting mail, answering phone calls and emails, making coffee for guests, and, at times, giving tours.
Assess and resolve maintenance issues in the location.
Reset conference rooms post-use.
Ensure that facilities-related supplies and inventory are well stocked. This will require managing the budget in tandem with the Community Manager, mindfully purchasing inventory to prevent running low.
Manage the location’s Facebook page, posting content in our brand voice in tandem with our Marketing team.
Serve guests coffee, spirits, and snacks with hospitality.
Conduct New Member Orientation, including educating members on all relevant Common Desk policies and procedures and encouraging usage of the app to activate the space’s amenities.
Develop relationships with members and proactively gather information to identify both Common Desk and member amenities that could meet their needs and help them achieve their goals.
Use organization to maintain order in the space’s day-to-day operations in conjunction with the Community Manager and Community Intern, when applicable.

Expectations:

You will be customer-centric and member focused, the goal being that you are consistently and authentically enhancing everyone’s workday.
You will own the hospitality initiatives in the space.
You will work to create a sense of belonging for all.
You will clean and service assigned areas in an organized manner according to Common Desk standards.
You will be flexible and open to new and innovative solutions that improve building health.
You will present well through appearance and dress.
You will communicate clearly and effectively to upper management and internal departments.
You will be willing to adjust course when new ideas or objections are brought to your attention.
You will maintain company standards and expectations.
You will work strategically and make decisions with confidence and tact.
You will have a passion and commitment to the business.
You will be a self-starter, dependable, and solutions-focused.
You will adhere to the rules, guidelines, and best practices for the community to optimize member experience.
You will operate with understanding, active listening, patience, empathy, and kindness to customers and Common Desk staff alike.
You will have a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
You will aid in the creation of a collaborative, joy-filled environment amongst our members through events, networking, and personal introductions.

Success Looks Like:

Consistently delivering a legendary hospitality experience to every guest and member of Common Desk.
Creating a strong, vibrant community with occupancy levels that meet budget expectations.
Exceptional member retention and member satisfaction scores.
Clear community cultivation—knowing members names, businesses, etc.
Supporting a member-first culture amongst staff.
A functional, clean environment with a focus on operational excellence.

Perks:

Paid Time Off
Half Day Fridays
75% Employer-Covered Benefits with UHC Health Insurance, Dental, and Vision Options
Monthly Mobile Phone Reimbursement of $75
50% off at Fiction Coffee
Optional 401K

Did we just become best friends?

To apply, email your resume and cover letter to careers@thecommondesk.com

Don't see what you're looking for?

We’re growing fast, and we’re always looking to add more great people, positions, and departments to the mix. If you don’t see the job you’re looking for, or if you think you’d be a great candidate for a job that may or may not exist yet, let us know!

Tell us your dream job